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Veterinary mentorship - why there's a crisis lurking in America

There's a hiring crunch across the United States and beyond - it's all anyone in veterinary seems to be talking about right now. Practice managers and clinic directors are struggling to source - and in some cases, even retain - veterinary talent leaving teams overstretched, overworked and headed for catastrophe. Dr Andrew Moffat wants to explore how effective mentoring in the veterinary profession can be one cog in the machine to combat this growing problem, and how we can build a more sustainable future for young veterinarians for the benefit of our workforce and our patients.

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This is what your veterinary team is looking for

It’s become increasingly clear that the most important stakeholder to serve is your veterinary team. A lot of strategic initiatives are greeted with skepticism by practice teams - what new reason has been invented for us to miss lunch or not to get out on time? To overcome this skepticism, we should better communicate the “what’s in it for me” to veterinary team members - a question they have every right to ask and still don’t ask often enough.

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Free recording: The Friday Night “Dermatological Emergency” – Really · with Dr Sue Paterson

Skin disease can be severely debilitating and can affect the quality of life of both the pet and the owner. However, what an owner perceives as an emergency is not always the same as a true emergency. This presentation will discuss how to triage dermatology cases to differentiate between those that are concerning for the owner but where virtual help and advice can be beneficial versus the true dermatological emergencies that need urgent attention.

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Free recording: When the drugs don't work: the science behind lifestyle modification

A multimodal approach to osteoarthritis management is widely preached, combining pharmaceuticals, weight management, dietary supplementation, physical therapies and surgery. An often overlooked aspect of management is lifestyle adaptation to minimise further injury and potentially slow the progression of the disease and its impact on the whole body. Consult time is short and workplace pressures are high leaving little room for "fluffy" advice. This webinar removes the "fluff" and replaces it with science giving the attendee the confidence to tackle these game changing conversations within the clinic.

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Dr Jules Benson talks pet health data with Dr Thom Jenkins

Data, big data, AI, machine learning – we’re bombarded with the constant promise of how data will continue to transform pet health and the veterinary industry. Join two data-savvy industry veterinarians as they talk about their understanding of the current state of data in veterinary medicine, what we might expect to see, and the actions we, as an industry and as a profession, must take.

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Moving From Change Management to Change Leadership

To offer best patient service and stay competitive, it’s essential to know how to prime your clinic to evolve and adapt. Fortunately, you're never in it alone - and this time, our expert panel will be investigating how to remould your business transformation efforts through sound team leadership.

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Click-and-collect orders - remote prescription services

Veterinary clinics have found a way to provide click and collect prescriptions - reducing stock waste, improving cash flow, and increasing compliance. PetsApp allows pets owners to make orders remotely, taking digital payment via the app for the product being ordered at the time of the request.

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PetsApp Evening Demo #2

Join us - Tuesday February 2nd - for a PetsApp evening demo. Text Chat | Video Consults | Digital Payments | Appointment Booking | Campaigns & more!

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Great Expectations

It can be hard to exceed expectations in veterinary medicine. Taking a blood sample? Owners will expect you to get it right-first-time. Running diagnostics? The expectation is that you'll get to the bottom of things. Presented with something broken? Send it back fixed or you'll disappoint. Fortunately, there is a secret to consistently exceeding expectations. Start by setting them.

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Let's Get Our Priorities Straight

There's an anti-prioritisation trap in every veterinary clinic. It shortcuts the urgent, important tasks and jumps the queue on the high value, low effort activities. Sound familiar?

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PetsApp Podcast - Feline Patients and Virtual Care

Thom and Ellie discuss how Ellie decided to become a vet, and her journey to partnership at Castle Vets. We look at the challenges of being a clinic owner and a veterinarian, and explore the incredibly successful introduction of virtual care at Castle Vets. Finally, we discuss how virtual care is particularly relevant to our feline patients

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