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This is what your veterinary team is looking for

It’s become increasingly clear that the most important stakeholder to serve is your veterinary team. A lot of strategic initiatives are greeted with skepticism by practice teams - what new reason has been invented for us to miss lunch or not to get out on time? To overcome this skepticism, we should better communicate the “what’s in it for me” to veterinary team members - a question they have every right to ask and still don’t ask often enough.

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Free recording: The Friday Night “Dermatological Emergency” – Really · with Dr Sue Paterson

Skin disease can be severely debilitating and can affect the quality of life of both the pet and the owner. However, what an owner perceives as an emergency is not always the same as a true emergency. This presentation will discuss how to triage dermatology cases to differentiate between those that are concerning for the owner but where virtual help and advice can be beneficial versus the true dermatological emergencies that need urgent attention.

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Dr Jules Benson talks pet health data with Dr Thom Jenkins

Data, big data, AI, machine learning – we’re bombarded with the constant promise of how data will continue to transform pet health and the veterinary industry. Join two data-savvy industry veterinarians as they talk about their understanding of the current state of data in veterinary medicine, what we might expect to see, and the actions we, as an industry and as a profession, must take.

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Click-and-collect orders - remote prescription services

Veterinary clinics have found a way to provide click and collect prescriptions - reducing stock waste, improving cash flow, and increasing compliance. PetsApp allows pets owners to make orders remotely, taking digital payment via the app for the product being ordered at the time of the request.

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Better Than Amazon: The Hidden Costs of Everything

Amazon is also known as “The Everything Store” because of its extreme breadth of range. Your veterinary clinic, though, is not an everything store. It’s the exactly-what-your-pet-needs store. and that’s your competitive advantage.

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PetsApp Evening Demo #2

Join us - Tuesday February 2nd - for a PetsApp evening demo. Text Chat | Video Consults | Digital Payments | Appointment Booking | Campaigns & more!

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20 Ways to Supercharge Your Pet Health Plan

Using examples from the most successful practices we’ll share more than twenty ideas you can use to supercharge your Pet Health Plan to create a more profitable, sustainable & fulfilling veterinary practice.

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Great Expectations

It can be hard to exceed expectations in veterinary medicine. Taking a blood sample? Owners will expect you to get it right-first-time. Running diagnostics? The expectation is that you'll get to the bottom of things. Presented with something broken? Send it back fixed or you'll disappoint. Fortunately, there is a secret to consistently exceeding expectations. Start by setting them.

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The Veterinary Influencer: Building a Social Audience

In 2020, the Internet seems to exist mostly to share content about animals. It’s a rare day that you log onto Facebook without seeing a new lolcat or good doggo. From the Twitter account “We Rate Dogs” to cats dressed as Batman, we are a nation in love with animals. For veterinarians, the Internet presents a ready-made audience and opportunity...

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What a Millennial Wants

Millennials are now the largest pet owning demographic, and while Baby Boomers tend to describe veterinary products and services as relatively accessible, the majority of Millennials believe veterinary care to be inaccessible.

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Three Rings: The Tyranny of the Telephone

No matter what you’re doing you’ve got three rings to answer it. Three rings or else the pet on the other end of the phone, who might be bleeding out at exactly this moment for all you know, might not get the care they need.

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